It is awkward to receive this kind of inspirational reminder from someone who just made somebody cry yesterday, without giving a second thought of listening, but instead focusing on what, was done wrong.
It is apt that someone must understand those words after “passing the buck” to others instead of accepting their own mistake.
I anticipate this person realizes now the importance of saying “please” and “thank you”.
This reminder circulated to our own team, I think we are hated by most.
I just do my work that matters then.